Effective Date: 3 September 2024
Welcome to IINZANE BIKINI. Please review our business policies, which govern all transactions and interactions with our store. By purchasing from us or engaging with our services, you agree to the terms outlined in this policy.
1. Ordering and Payment
- Ordering: Orders can be placed directly through our website, iinzanebikini.com or social media platform (Facebook and Instagram). Once your order is placed, you will receive a confirmation email with the details of your purchase.
- Payment Methods: We accept bank transfer and moneygram. All payments are securely processed, and we do not store your payment information.
- Pricing: All prices are based from Thai Baht. The foreign currency that you see on the website is for your reference. We reserve the right to change prices at any time without notice. The price you pay is the price displayed at the time of your order.
2. No Refunds or Cancellations
- Final Sale Policy: Once payment is completed, no refunds or cancellations will be accepted. We kindly ask customers to carefully review their orders before making a purchase.
3. Bikini Design Changes
- Design Modifications: If you wish to change the bikini design after placing your order, please contact us as soon as possible at WhatsApp +66 84 760 2200. While we cannot guarantee that changes will be possible, we will do our best to accommodate your request depending on the order status.
4. Shipping and Delivery
- Shipping Locations: We ship both domestically within Thailand and internationally to select countries.
- Shipping Fees: Shipping fees are calculated at checkout based on the delivery destination and the size and weight of your order.
- Processing Time:
- In Stock product (Men trunks, Heels, Jewelries, Accessories): Orders are typically processed within 1-2 business days.
- Competition suits: Orders and the production time are typically processed within 2-3 weeks.
- Delivery Time: Estimated delivery times vary by location. Domestic orders within Thailand typically arrive within [1-2 business days]. International orders may take [3-7 business days], depending on the destination. Please note that delivery times are estimates and not guarantees.
- Customs and Duties: International orders may be subject to customs duties, taxes, or other fees, which are the responsibility of the recipient. Please check your country's customs policies before placing an order.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at iinzanebikini@gmail.com with your order number and a photo of the damaged item. We will provide instructions and will either offer a replacement or refund, depending on availability.
6. Customer Service
We are dedicated to providing you with the best possible shopping experience. If you have any questions or concerns about your order, our products, or anything else, please do not hesitate to reach out to us.
- Email: iinzanebikini@gmail.com
- Phone and WhatsApp : +66 84 760 2200
- Business Hours: 8:30 AM - 10:00 PM (Thailand Time)
7. Changes to the Business Policy
We reserve the right to update or modify this Business Policy at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
8. Governing Law
This Business Policy shall be governed and construed in accordance with the laws of Thailand, without regard to its conflict of law provisions.